Why?
Data never lies. At Uplers, we always make logical and informed decisions that are backed by accurate and robust data. This enables us to stay away from assumptions and perceptions and make an impact by solving what really needs to be fixed.
While remote, using data as a source of truth becomes of utmost importance. This enables us to have an independent workforce that knows what they are doing, how their success is measured and whether or not they are achieving their goal in the most objective way.
What does it mean?
Data is our best friend.
Decisions need to be empowered with data. Our credibility with the customer as well as our colleagues increases when we talk facts and share insights.
Some problems could be new and never solved before; then how do we make a decision? We might not have access to data 100% while solving new problems. In this case, our decision needs to be driven by gut and instinct.
Do’s
- We trust our people but we verify for transparency
- Get comfortable looking at data and drawing inferences
- The data could be ours or data and insights we can draw from the market
- Our credibility with the customer, as well as our colleagues, increases when we talk facts and share insights
- We might not have access to data 100% of the time to make decisions.
We will be solving a few problems that haven’t been solved before and there our decision needs to be driven by gut and instinct - Data help us personalize our communication and offerings to the customer
- To be able to look at and analyze the right data, we need to organize our data well
- Make data easily accessible to everyone in the company
- It will help decentralize making certain decisions
- Leverage systems for tracking and analyzing data
Don’ts
- Look at low quality data & in functional silos
- Derive incorrect inferences from the data we collect
- Weak and unreliable data collection
- Vague data analysis