Uplers Solutions Private Limited - HR Policies
Policy No. Version No. Effective Date Revision Date Made By Reviewed By Approved By
UP/HR/02 2.0 31.05.2024 31.05.2025 Archana Murthy Ritika Rana Paritosh Vaishnav Paritosh Vaishnav

Objective: 

To provide resources and opportunities to people to learn, upskill and grow to become better at their existing jobs and progress further in their careers.

 

Goal:

To empower employees with the resources to pursue relevant short term and long term training programs (inhouse/external) and e-learning courses that will benefit their roles within the organization.


Value:

The connection between the learning and self development policy and focus on growth relates by enhancing the knowledge and skills of employees, which aligns with the principles of self-motivation, proactiveness, embracing change, and upskilling to foster personal and career development.


Eligibility:

This policy applies to all the full time – probation and confirmed employees of Uplers/ Mavlers with a designation below Associate Director.

 

General Guidelines:

1. All department heads are allocated a budget for learning and development, enabling them to incur expenses on upskilling their team members to remain relevant in their domain, advance their careers, and enhance their roles.

2. There are two modes of availing learning: 

    a. Department Head Nomination: A department head can nominate any employee under their supervision  for a training or e-learning program. 

    b. Employee Request: An employee can request enrollment in a training or e-learning program through the manager, HRBP or via SPOC of Learning & Development (L&D) vertical. over only a part of the overall cost and the rest to be borne by the employee 

3. The nominations must be submitted to the L&D department at least four weeks prior to the start of the training program or e – learning courses.

4. The cost of training or e-learning programs will be charged to the employee’s department learning budget unless otherwise specified.

5. In the event of training, any cancellation or no-show fees will be charged to the employee’s department unless the absence is due to a pre-approved reason.

6. The employee must successfully complete the course. If a training/course/program or e- learning is not completed or is unsuccessful, reimbursement will not be approved.


Guidelines:

Guidelines for Manager/HOD or Leader Nomination

1. Leader, HOD or reporting managers to nominate employees who need to attend specific training based on the needs/gaps that are identified from performance reviews, development plan, and skill requirements. 

2. Nominations for training or e-learning programs must be communicated to the designated SPOC of the L&D department or submitted via email learning@uplers.in 

3. The nomination must include the following details:

  • Employee’s Name
  • Training Program Details
  • Relevant links to the course (if applicable)
  • Justification for the training
  • Expected outcomes
  • Alignment with the employee’s development plan

4. L&D to scrutinize the request and take appropriate action.


Guidelines for Self Nomination

1. An employee can self nominate for enrollment to a training or e-learning program by communicating their needs to the designated SPOC of the L&D department, via email learning@uplers.in or via Wishlist.

2. The self nomination request via email to include:

  • Employee’s Name
  • Training Program Details
  • Relevant links to the course (if applicable)
  • Justification for the training
  • Expected outcomes
  • Alignment with the role

3. L&D to scrutinize the request and forward the relevant request to the HOD.

4. The HOD to assess the request on the following parameters: 

  • Relevance to the current/ future job
  • Aspiration of the individual
  • Alignment with the organizational context and direction 
  • Available departmental budget


Guidelines for Approval

Upon evaluation, of the nominations the manager and L&D to collectively:  

  • Approve the request in full
  • Partially approve the request,where Uplers / Mavlers cover only a part of the overall cost and the rest to be borne by the employee 
  • Reject the request

 

Responsibilities:

1. Employee:

  • Confirm attendance for nominated training and complete all training and e-learning assignments as scheduled.
  • Communicate any issues or delays to their respective manager and to the L&D department promptly.
  • Complete any pre and post assessments to measure learning progress and ensure the effectiveness of the training programs.


2. Manager/HOD or Leader :

  • Nominate employees who need specific training and support their participation.
  • Ensure timely submission of nominations and provide necessary approvals.
  • Assist L&D in uploading necessary compliance for training. 


3. L&D Department:

  • Review and forward the relevant nominations based on established criteria for approvals.
  • Monitor attendance and compliance with training timelines.
  • Provide support and resources to employees, manager, HOD or leader  to ensure successful completion of training programs.


Procedure: 

1. E- learning 

  • Post approval, the employee to make the expense out of own pocket unless specified otherwise.
  • Employees must start any approved program within two weeks of deployment post approval.
  • If the e-learning is assigned by management as, the employee must complete it within the designated duration as specified by the L&D department.

2. Training Programs

  • Post approval, the employee to attend the internal and external training program. The budget to be deducted for external training from the departmental budget.
  • If the cost is partially approved, the employee to make the expense out of own pocket for the discussed amount.

3. Post completion of the training program or e- learning the employee to raise reimbursement claim to the L&D department within 60 days of completion of the program (no approvals would be guaranteed post 60 days)

4. The employee to receive reimbursement within 15 days from the date of raising payment request. 


Attendance: 

1. Attendance is mandatory for any training or e-learning program an employee is nominated for or has requested and been approved for.

2. Employees nominated for training or e-learning must confirm their participation. Once confirmed, attendance is obligatory unless a valid reason (e.g., medical emergency) is provided and approved by the manager and the L&D department.


Tracking & Compliance: 

1. The L&D department will monitor the start dates and completion rates of e-learning programs and provide reminders to employees and their respective managers..

2. Failure to start or complete an e-learning program within the specified timeframe without a valid reason may result in disciplinary action and potential charge of any incurred costs to the employee’s department


Confidentiality: 

Employees should keep the information regarding financial details, or any identifiable data of employees who have submitted assistance requests, including but not limited to competitors, unauthorized personnel, or any individuals lacking a legitimate need for access.


Amendment: 

The organization reserves the right to vary, replace or terminate this policy from time to time.